Also, the customer support company will likely have entry to a bigger and more global talent pool. Some nice factors on here, although I would definitely be very careful should you select to go along with a freelancer program like Odesk. They could be useful, however you’ll have a tough
For example, if you connect your e-commerce shop with Mailchimp to e-commerce customers, all reports from your customers are automatically imported onto our platform. With this information, we give you a cross-channel view of who your customer is, how he interacts with your marketing and how this leads to purchases.